The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Butik Salju will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within ONE WEEK after the confirmation.
Please return your purchase to the following address:
NO.12 TINGKAT TELUK KUMBAR 1, 11910 BAYAN LEPAS
Please contact us at 0194646521 if you have any questions or doubts.